Repair Help

1    My Unit is Dead

Have you checked the mains plug, is the fuse OK, is the plug socket working try plugging a lamp into the socket to test this. If all these checks are OK then your unit will require repair by a trained engineer. Click here to book a call back with us.

2    I have no picture on my TV

Have you checked that the TV is turned on and is not stuck in standby, if the TV is on then you should check that your VCR and/or Satellite are turned on if not refer to the above My Unit is Dead. If they are all OK then you should check all aerial connections from the wall socket to the Satellite to the VCR and then to the TV. if these are all OK then try tuning the TV, if this fails then try turning the TV to the VCR program e.g. 8 or 0 can you see BBC1 ? if not then maybe your aerial is faulty. If you can see the program then your tuner may have failed in the TV and your unit will require repair by a trained engineer. Click here to book a call back with us.

3    I have no Picture when playing back a VCR/DVD

Have you checked that the VCR/DVD player is turned on see above if they are on then you should check that you are on the right program No. on your TV if you are then you need to check connections between the units most modern VCR's and DVD players are connected via Euro connector (Scart Lead) just make sure they are fully inserted. If this fails you may have a problem with either your TV, VCR or DVD player if you have another TV try connecting your VCR/DVD player to it if this fails, then your VCR/DVD player maybe faulty and your unit may require a repair and should be looked at by a trained engineer. Click here to book a call back with us.

4    Video+ does not work

This fault is normally due to the clock on the VCR not being set, or the numbers in the paper are incorrect.

5    My Camera does not work on batteries

Have you charged the battery, does the camera work on its adapter. If the camera does not work on the adapter this maybe why the battery is not charged follow the above to check the adapter. If the adapter is working OK then the camera may have a fault, and your unit will need to be looked at by a trained engineer. Click here to book a call back with us.

6    I have no sound when playing a CD

Have you checked the speakers are connected, and the amplifier is set to CD input. If they are correct then your amplifier and CD maybe faulty. In this case if they are separate units then try other inputs to check the amplifier e.g. the tape deck if you have sound from the speakers then the CD player is most likely to be the cause. If this is the case then the unit will need to be looked at by a trained engineer. Click here to book a call back with us.

7    My CD is jumping or not reading disks

Have you checked the disk for scratches or fingerprints if you have fingerprints on the disk try cleaning the disk with a soft lint free cloth starting in the centre cleaning in straight lines to the outside if this fails then your optical pickup ass'y maybe dirty or faulty, these can be cleaned using laser cleaners

BUT we do not recommend the use of such devices as in some circumstances they can cause damage to the optical pickup ass'y. In this case we would recommend repair by a trained engineer. Click here to book a call back with us.